Authentication, Login, and Email issues

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• Central
• Authentication, Login, and Email issues

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Not receiving emails from us?​

If you are not receiving password reset emails, first check your Spam/Junk Mail folder.

If it's not in your Spam/Junk Mail folder, contact your email administrator to ensure emails from my@zerotier.com are not being blocked at the server level.

Changing Your Email Address​

Log into ZeroTier Central at https://my.zerotier.com. Once logged in, there's a "Manage Account" link on the Account page. Click that and then "Personal Info" and you'll be taken to a form where you can change your email address.

Invalid Authenticator Code​

This can be caused by the time being wrong on your computer or phone.

Lost Authenticator Code​

Use the Password Reset flow. Click "forgot password" on the login screen.

Historical

If you have not logged in to your account since 2019, accounts were migrated to a new system in 2019. Your networks are still there!

Please try to create an account with the same email address you used before.

Updated on: 12/07/2024